Return Policy
At Dedicated Traffic Lanes LLC, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we're here to help.
Eligibility for Returns
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Returns are accepted within 14 days of the delivery date.
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Items must be unused, in original condition, and in original packaging.
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Proof of purchase (order number or receipt) is required.
Non-Returnable Items
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Used or damaged items
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Items returned after 14 days
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Clearance or final sale items
How to Initiate a Return
To start a return, please visit our website and follow the return instructions. Once approved, you will receive return shipping details.
Refunds
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Once we receive and inspect your return, we will notify you of the status.
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Approved returns will be refunded to your original payment method within 5–7 business days.
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Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Exchanges
If you received a defective or incorrect item, we will replace it at no additional cost. Contact us through our website to arrange an exchange.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a mistake on our part.